Preparation time for shipping orders

More often than not, you'll require some time to prepare an order before it can be shipped. You can control how much time is required using our Preparation time feature. Follow the guide below to learn how to use it.

  1. Click Settings from the main menu
  2. Click on the Shipping option:
  3. Scroll down to the Preparation time controls and click Enabled
  4. By default, the earliest a customer can select shipping is the following day. You can easily increase this to any number of days by modifying the value in the field shown below.
  5. You are also able to add a secondary rule that kicks in at a specific time of the day. This is incredibly useful if you offer next day shipping for orders placed before a specific time of the day and a longer shipping time for orders placed afterwards. To apply a secondary rule, click the checkbox shown below.
  6. Set your cut off time for same day shipping
  7. Next set the minimum number of days required after your cut off time
  8. Click Save

Your changes will be updated instantly. 

If you get unexpected results when testing, please get in touch with our support team by emailing [email protected] It maybe that your accounts timezone is incorrect and we just need to tweak it. 

Andrew is the author of this solution article.

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