When the customer completes their order, the order first goes to Shopify. Our app will then process the order only if it has our attributes in the additional details.
When Zapiet - Pickup + Delivery processes an order, it will:
Bring the order into the Zapiet - Pickup + Delivery Orders tab
Tag the order
Send internal emails that get sent from our app
Update the pickup address in the Shopify order if the customer changed it
Send the order to other integrated services
If the customer bypassed our app, the order will not be processed in Zapiet - Pickup + Delivery. Read more in our Order is not appearing in Zapiet dashboard article.
Orders in Zapiet - Pickup + Delivery
When using Zapiet - Pickup + Delivery, we recommend managing your orders in Zapiet - Pickup + Delivery Orders tab. Learn more in our Order management article.
All of your pickup and delivery orders should be showing in Zapiet - Pickup + Delivery. Shipping orders will only be processed if you have the date picker turned on, or are adding shipping tags.
Tags in Zapiet - Pickup + Delivery
Zapiet - Pickup + Delivery adds tags to your Shopify order view. We offer:
checkout method-specific tags
date and time tags
Learn more about the location-specific notifications we send in our Internal notifications article.
Correct modified shipping address
If a customer changes the pickup address fields by mistake, we will change the address back to the pickup location after the order has been placed. The setting will need to be turned on in Zapiet - Pickup + Delivery > Settings > Store pickup.
At the moment, Shopify doesn't allow us to modify checkout in any way (unless you're on Shopify Plus). They want to make sure the checkout is as secure as possible for everyone and that code changes to it won't 'break' the checkout process or put customers' personal information at risk.
Take a look at our app compatibility article for possible integrations.