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Zapiet - Pickup + Delivery
Order is not appearing in Zapiet dashboard
Order is not appearing in Zapiet dashboard
Sam Forde avatar
Written by Sam Forde
Updated over a week ago

In some cases, your customers will be able to bypass our widget on your cart page. When customers bypass our widget, the order will not be processed by our app.

That means the order:

  • Will have no information about the method (date/time)

  • Will not show in our app

  • Will not be tagged

  • Will not be sent to any connected partners

In that case, we will be showing the Fallback rates if you're using Zapiet - Pickup + Delivery rates functionality.

To avoid customers bypassing the widget:

If you can proceed to checkout before entering the details in our app, please contact [email protected]

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