Rapidus gives you one-hour and same-day delivery for your business, 24/7/365.
To automatically send your orders to Rapidus, we recommend connecting your Rapidus account to Zapiet - Pickup + Delivery.
Requirements
You need to be on the Essential plan or higher on Zapiet - Pickup + Delivery.
Your store must be in one of these US states: CA, CO, WA, TX, and IL.
You must have an active Rapidus account and API key.
Contact Rapidus support and ask them for an API key to use with Zapiet - Pickup + Delivery.
You must have our delivery date and time picker enabled.
Enable this in Zapiet - Pickup + Delivery > Settings > Local Delivery.
Activate Rapidus
Within Zapiet - Pickup + Delivery, go to Settings, then Last mile delivery.
In Rapidus, click Activate Rapidus.
Enter your API key and click Activate Rapidus again.
Rapidus has now been activated—to finish setting up, you need to configure your settings.
Configure settings
Add a support email address.
This will be used to notify you if there is an error when scheduling an order.
Select the locations Rapidus should handle deliveries for.
Not all locations need to be selected if you're using more than one delivery service.
For all ticked locations, you need to add a contact name and a valid contact phone number.
You can choose to add tracking details to each order.
With this setting enabled, your orders will automatically be fulfilled in Shopify. This will let you and your customers see the delivery driver in real-time.
Click Save.
Orders should now be sent to Rapidus when they are created.
If you are creating test orders, make sure your pickup and delivery addresses are different.
Configure rates
You can use Rapidus rates or Zapiet - Pickup + Delivery rates for your local deliveries.
Use Rapidus rates
Requirements
To use Rapidus, your store will need access to the Carrier Service API, and Zapiet - Pickup + Delivery will need to be added as a carrier to your domestic shipping profile.
For any questions about the rate value, please contact Rapidus support team at [email protected] - we only show the rates they generate.
Tick Enable Rapidus rates.
You can customize the rate name, and add a description if needed.
If you would like to offer free delivery over a certain value:
Tick the free delivery option.
Add the minimum order value over which delivery should be free
If needed, add a handling fee.
You can read more about handling fees in our calculating handling fees article.
Click Save.
In Zapiet - Pickup + Delivery, go to the Rates tab.
If you're using Zapiet - Pickup + Delivery rates, in the Delivery prices section, click the trash bin icon to remove all delivery rates. Then, click Save changes.
If you're using rates with Carrier Service API, in the Delivery section, click Disable delivery rates. Then, click Confirm, disable rates and Save.
Your local delivery rates will only be generated by Rapidus now.
If you are creating test orders, make sure your pickup and delivery addresses are different.
Use Zapiet - Pickup + Delivery rates
Requirements
If you're not using Rapidus for rates, the phone number field in the checkout should be a required section. You can set this in Shopify admin > Checkout > Customer information.
Within Zapiet - Pickup + Delivery, click Rates.
If you're using Zapiet - Pickup + Delivery rates, take a look at our Zapiet - Pickup + Delivery rates article to configure delivery rates.
If you're using rates with Carrier Service API, take a look at our Adding rates for delivery (with Carrier Service API) article.
Disable Rapidus
If you would like to stop using Rapidus, you can disable our integration.
Within Zapiet - Pickup + Delivery, go to Settings, then Last mile delivery.
In Rapidus, click Configure settings.
Click Disable Rapidus.
Your Rapidus integration was disabled successfully. If you were using Rapidus rates, you need to add new checkout rates in the Rates tab for Local Delivery.
If you're using Zapiet - Pickup + Delivery rates, take a look at our Zapiet - Pickup + Delivery rates article to configure delivery rates.
If you're using rates with Carrier Service API, take a look at our Adding rates for delivery (with Carrier Service API) article.
Notes
For any questions about the rate value, please contact Rapidus support—we only show the rates they generate.
Cancelled orders in Shopify will also be cancelled in Rapidus.
Limitations
Customers cannot use Express checkout methods or a third-party sales channel such as Facebook, Instagram or Pinterest.
Troubleshooting
Ensure you are using the correct API key.
Add a Contact name and Contact phone number to all locations Rapidus handles deliveries for.
Add a support email address to get notifications about failed orders.
If you are testing rates, make sure to use different pickup and delivery addresses.
If your orders aren’t sent to Rapidus, please feel free to contact us at [email protected].
For any questions related to managing your orders within Rapidus please reach out to Rapidus support at [email protected].