Date incrementation for Recharge

Enable the feature to increment dates on future subscription orders when using Recharge with Zapiet - Pickup + Delivery

Marija avatar
Written by Marija
Updated this week

If you are using Recharge subscriptions, you can now enable the feature to increment dates on future subscription orders.

To read more about how Recharge and Zapiet - Pickup + Delivery work together, take a look at our Recharge Subscriptions article.



Requirements

  • You need to be on the Pro plan or higher with Zapiet - Pickup + Delivery.

  • You need to be on the newest version of Recharge (SCI).

  • You can have only one subscription integration enabled—you can’t have Recharge and Bold Subscriptions active at the same time.

  • You need to use day, week or year subscription intervals (no support for monthly or custom intervals).

  • An order must contain a single subscription frequency (multiple items on the same order cannot contain different subscription frequencies).


Enable Recharge Subscriptions integration

  1. Within Recharge, go to Settings > Order processing.

  2. Enable the Send additional order data to Shopify and Send additional order data to payment getaways settings.
    Learn more in the Recharge Update cart attributes and notes article.

  3. Within Zapiet - Pickup + Delivery > Settings > Integrations, click Activate Recharge.

  4. On the next screen click Install.

You have now integrated Recharge and Zapiet - Pickup + Delivery, and the dates should increment for your future orders.

For example, if the date selected in the widget was the 13th of September, and the delivery frequency is 2 days, the date on the next order will be the 15th of September. Each new order will be incremented by another 2 days.


View order logs

You can view incrementation logs within Zapiet - Pickup + Delivery > Settings > Integrations > Recharge > View settings.

The logs will show the order number, the date the order was incremented, and the values that were changed (e.g. Incremented pickup date from 2022-09-13 to 2022-09-15).


Disable Recharge Subscriptions integration

If you want to stop using the Zapiet - Pickup + Delivery and Recharge integration, you can disable it.

  1. Within Zapiet - Pickup + Delivery > Settings > Integrations > Recharge, click View settings.

  2. Click Disable integration.

The integration will now be disabled, and the dates will stop incrementing.


Limitations

  • Dates will be incremented only on future orders (created after you've enabled the integration) created through the Zapiet - Pickup + Delivery widget on your Online store.

  • An order's billing date may be different than the delivery/pickup date.

    • Example: A customer orders on Monday for a weekly subscription and wants their deliveries on a Wednesday. Recurring orders will be created on Monday and added to your Zapiet dashboard with the delivery/pickup date automatically incremented to the following Wednesday.

  • To change the delivery date or checkout method for all future orders in a subscription, you need to cancel the subscription and create a new one.

  • To change the delivery date or checkout method of a single subscription order, you can modify it directly in the Zapiet - Pickup + Delivery dashboard.

  • You can add new products to an existing subscription if they have the same subscription frequency as the products in the original subscription.

  • If you have created an order in Recharge without the Zapiet - Pickup + Delivery attributes, you can add them manually for that specific order. You will also need to add them for any future orders, as recurring orders will not have our attributes in this case.

  • We’re not compatible with Recharge's default feature “Skip cycle”. Please contact Recharge support to disable it.

    • When customers initially sign up, they will be charged, while their following order payment will be skipped to prevent double charging. This leads to Zapiet - Pickup + Delivery orders showing incorrect delivery dates.

  • When using Google Calendar, future subscription orders will only appear in Google Calendar after they are created and processed in Zapiet - Pickup + Delivery.

If you have any questions, contact us at [email protected], or Recharge support at [email protected].

Did this answer your question?