Our conditional activation feature allows you to enable or disable shipping depending on order value or weight, collection, product type, vendor or tags.
Access conditional activation settings
Click Settings, then Shipping.
Find the Conditional activation section.
Then, proceed to set up your conditional activation for shipping depending on:
Order value or weight
You can enable or disable shipping depending on the order value, or order weight.
Select whether you would like to enable/disable shipping depending on the order value, or order weight.
Select whether the cart total should be more than/equal to or less than the certain amount.
Enter the required amount.
Select whether you want to enable or disable orders based on whether the cart total is greater than/ equal to, or less than the required amount.
Click Save.
For example, customers with a cart total of less than £130 will not be able to select the shipping option at checkout.
You can learn how to edit the wording of this error message in the Text and design section.
Collection
You can enable or disable shipping based on either a manual or automated collection. You can read more about collections in the Collections guide by Shopify.
Requirements
You need to use our widget in the regular cart (this option will not work reliably in the drawer cart).
You cannot use special characters like "&" in the name of the collection as they are not supported.
Tick Conditional activation by product type, collection, vendor or tags.
Select Collection.
Add the name of one or multiple collections.
Values added here are case-sensitive so make sure the value matches your collection exactly.
If you’re adding multiple collection names, they must be separated by commas.
You can select to disable or enable shipping for this collection.
Select Disable to make shipping unavailable if one product from that collection is in the cart.
Select Enable to make shipping only available if all products in the cart are from that collection.
Click Save.
You need to use a regular cart—this option will not work reliably in the drawer cart.
These changes will now reflect in the widget, and shipping will be disabled if a product from this collection is in the cart.
You can learn how to edit the wording of this error message in the Text and design section.
We do not highlight which products cause shipping to be disabled. If you would like to show which products are available for shipping, please follow our Displaying product information on the cart page guide.
By default, we show the error message when shipping isn't available, but you can also hide shipping entirely.
Product type
You can enable or disable shipping based on the product type. You can read more about product types in the Product types guide by Shopify.
Tick Conditional activation by product type, collection, vendor or tags.
Select Product type.
Add the name of one or multiple product types.
Values added here are case-sensitive, so make sure the value matches your product type exactly.
If you’re adding multiple product types, they must be separated by commas.
You can select to disable or enable shipping for this product type.
Select Disable to make shipping unavailable if one product with that product type is in the cart.
Select Enable to make shipping only available if all products in the cart have that product type.
Click Save.
These changes will now be reflected in the widget, and shipping will be disabled if a product with this product type is in the cart.
You can learn how to edit the wording of this error message in the Text and design section.
We do not highlight which products cause shipping to be disabled. If you would like to show which products are available for shipping, please follow our Displaying product information on the cart page guide.
By default, we show the error message when shipping isn't available, but you can also hide shipping entirely.
Tags
You can enable or disable shipping based on the tag. You can read more about tags and how to add them to your products in the Add tags guide by Shopify.
Requirements
You need to use a regular cart (this option will not work reliably in the drawer cart).
Tick Conditional activation by product type, collection, vendor or tags.
Select Tags.
Add one or multiple tags.
Values added here are case-sensitive, so make sure the value matches the tag exactly.
If you’re adding multiple tags, they must be separated by commas.
In the last field, you can select to disable or enable shipping for these tags.
Select Disable to make shipping unavailable if one product with these tags is in the cart.
Select Enable to make shipping only available if all products in the cart have these tags.
Click Save.
You need to use a regular cart—this option will not work reliably in the drawer cart.
These changes will now be reflected in the widget, and shipping will be disabled if a product with these tags is in the cart.
You can learn how to edit the wording of this error message in the Text and design section.
We do not highlight which products cause shipping to be disabled. If you would like to show which products are available for shipping, please follow our Displaying product information on the cart page guide.
By default, we show the error message when shipping isn't available, but you can also hide shipping entirely.
Vendor
You can enable or disable shipping based on the vendor. You can read more about vendors in the Product details guide by Shopify.
Tick Conditional activation by product type, collection, vendor or tags.
Select Vendor.
Add the name of one or multiple vendors.
Values added here are case-sensitive, so make sure the value matches your vendor exactly.
If you’re adding multiple vendors, they must be separated by commas.
In the last field, you can select to disable or enable shipping for this vendor.
Select Disable to make shipping unavailable if one product from that vendor is in the cart.
Select Enable to make shipping only available if all products in the cart are from that vendor.
Click Save.
These changes will now be reflected in the widget, and shipping will be disabled if a product from this vendor is in the cart.
You can learn how to edit the wording of this error message in the Text and design section.
We do not highlight which products cause shipping to be disabled. If you would like to show which products are available for shipping, please follow our Displaying product information on the cart page guide.
By default, we show the error message when shipping isn't available, but you can also hide shipping entirely.
Hide the shipping option based on conditional activation
Requirements
You need to be on the newest version of our widget - Widget version 2.
If you want to hide shipping based on conditional activation, tick Hide the shipping button in the widget.
Click Save.
With this setting enabled, shipping will be fully hidden at the cart page for the selected products.
Text and design
All the error messages can be edited within the settings.
Click Settings, then Text and design.
Click Show next to Shipping widget.
Search for the error messages shown in the widget.
After you've made the changes, click Save. The changes will be visible in the widget immediately.
Notes
We currently do not support multiple delivery options within a single order. All items in the cart will need to either be available for pickup, or available for delivery; they won't be able to check out with a mix of both.
When using conditional activation to disable an option, the option will be disabled if just one product with that value is in the cart.
When using conditional activation to enable an option, all products in the cart must have that value.
If you’re adding multiple collection names, product types, vendors or tags, they must be separated by commas.
Values are case-sensitive. That means that “No Shipping” and “no shipping” are entirely different values.
You cannot use special characters like “&” in the name of the collection, as they are not supported.
We do not highlight which products cause the shipping option to be disabled. If you would like to show which products are available for different delivery options, please follow our Displaying product information on the cart page guide.
If you're using a drawer cart, our conditional activation will only reliably work by vendor or product type. If you would like to use conditional activation by tag or collection, you will need to use our app in the regular cart.
Conversions to different currencies are not supported—conditional activation by cart value is only supported in your store's currency. Our app only reads the number of the value (regardless of the currency) and compares it to the value you added in the settings.