Boxify calculates the box size and count in each order, providing customers with accurate real-time shipping rates from UPS, FedEx, USPS, Canada Post and DHL Express.

If you would like Boxify rates to show only when your customers select shipping in our widget, we recommend integrating Boxify in the Rates tab of Store Pickup + Delivery app.



Requirements

  • In order to use third party app's rates, Shopify requires you to have Carrier service API enabled. Read more in our Carrier service API article.

  • You need to have the Boxify app installed on your Shopify store and an active subscription with Boxify.


Enable Boxify rates within Store Pickup + Delivery

This integration does not require an API key—in this case, you will need to add your "myshopify.com" store URL in the API key field.

  1. Go to Apps, and then click Store Pickup + Delivery.

  2. Go to the Rates tab.

  3. Go to the Shipping section and click Advanced Options.

  4. Find Boxify and click Add carrier.

  5. Tick Enable Boxify rates. Under API Key, enter your Shopify store URL (e.g. zapietdemo.myshopify.com).

  6. Add rate adjustments if needed, and click Save.

Your Boxify rates should now be generating through Store Pickup + Delivery— you can now test them. They will show when your customers select shipping in the widget.


Disable Store Pickup + Delivery shipping rates

If you are using Boxify shipping rates only, we recommend removing any shipping zones in Store Pickup + Delivery shipping section.

Only Boxify should be added as a carrier within Store Pickup + Delivery.

  1. Within Store Pickup + Delivery, open the Rates tab.

  2. Within the Shipping section, click Edit next to your shipping zone.

  3. Click Delete zone.

  4. Confirm to delete this shipping zone.

Your Store Pickup + Delivery shipping rates are now deleted, and the only rates generated for shipping will be coming from Boxify.


Prevent duplicate rates

When your Boxify rates are generating through Store Pickup + Delivery, we recommend removing Boxify as the carrier from Shopify shipping and delivery settings.

  1. Go to Shopify Settings and then Shipping and delivery.

  2. Under General shipping rates, click Manage.

  3. Delete Boxify as a carrier if it's added in your domestic shipping zone.

Only Store Pickup + Delivery should be added as a carrier under your domestic shipping zone. This way, our app can control whether shipping, local delivery, or store pickup rates will be shown at checkout, depending on the checkout method selected in our widget.

If you are using Store Pickup + Delivery in multiple shipping profiles/zones, make sure to repeat the steps above to remove Boxify there as well.

If you have international shipping zones where you need to use only shipping rates, add Boxify there directly.

Store Pickup + Delivery should only be added as a carrier in your domestic shipping zone—take a look at our Rates setup guide for more information.


Select specific Boxify rates

All Boxify shipping rates will be showing in the checkout by default.

In order to select only certain Boxify rates:

  1. Within Store Pickup + Delivery > Rates, enable fallback rates and set them to shipping.

  2. Wait 30-60 minutes.

  3. Go to Shopify Settings and then Shipping and delivery.

  4. Under General shipping rates, click Manage.

  5. Delete Store Pickup + Delivery from your domestic shipping profile.

  6. Click Add rate and select Use carrier or app to calculate rates, in order to add Store Pickup + Delivery back as a carrier.

  7. From the list of Boxify rates, select the ones you'd like to use.

  8. Click Done.

  9. Click Save.

Only the rates you've selected here should now be showing in the checkout for shipping.

If you need to select different rates in the future, click Edit rate next to Store Pickup + Delivery carrier in Shopify shipping and delivery settings, and select the rates you need.

If you upgrade the version of Boxify's rates in Boxify after completing these steps, you will need to repeat the process from step 3 onwards.


Disable Boxify rates

  1. Within Store Pickup + Delivery, open the Rates tab.

  2. Find Boxify under the shipping section.

  3. Click Edit.

  4. Untick Enable Boxify rates.

  5. Click Save.

Boxify rates will no longer appear when selecting shipping in our app.

Add your shipping rates within Store Pickup + Delivery or Shopify, to make sure your customers can check out. You can take a look at our Rates setup guide for more information.


Troubleshooting

If you're not seeing Boxify rates:

  • Please review the Boxify help center found within the Boxify app.

  • Contact Boxify support within the "Contact Us" page of the Boxify app or on [email protected] to make sure the rates and products are set up correctly in their app.

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