We recommend using Zapiet - Rates by Distance when you want to set up your rates depending on the customer's distance from your store, along with the price or weight of the order.
Zapiet - Rates by Distance rates will show for all your checkout methods if it is added as a carrier directly in Shopify. If you would like the rates to only show for certain checkout methods, you can integrate it into Zapiet - Pickup + Delivery.
Zapiet - Rates by Distance can be used for your delivery and/or shipping rates.
Enable Zapiet - Rates by Distance rates
Within Zapiet - Rates by Distance, open Settings.
Tick Enable integration with Zapiet - Pickup + Delivery.
Copy the API key, either by copying it or clicking the copy button.
Open Zapiet - Pickup + Delivery and click Rates.
Depending on whether you'd like Zapiet - Rates by Distance to provide rates for delivery or shipping, go to the Delivery or Shipping section and click Advanced Options.
Find Zapiet - Rates by Distance and click Add Carrier.
Paste the API key and tick Enable Zapiet - Rates by Distance rates.
If needed, add handling fees and click Save.
Your Zapiet - Rates by Distance rates should be generated through Zapiet - Pickup + Delivery now—you can now test them.
If you've integrated it in the delivery section, they will show when your customers select delivery in the widget.
If you've integrated it in the shipping section, they will show when your customers select shipping in the widget.
Disable Zapiet - Pickup + Delivery rates
If you are only using Zapiet - Rates by Distance rates, we recommend disabling Zapiet - Pickup + Delivery delivery rates, and/or removing any shipping zones in Zapiet - Pickup + Delivery shipping section.
Only Zapiet - Rates by Distance should be added as a carrier within Zapiet - Pickup + Delivery.
Disable Delivery rates
Within Zapiet - Pickup + Delivery, open the Rates tab.
Within the Delivery section, click Disable delivery rates.
Confirm to disable rates.
Click Save.
Your Zapiet - Pickup + Delivery rates are disabled now, and the only rates generated for delivery will be coming from Zapiet - Rates by Distance.
Disable Shipping rates
Within Zapiet - Pickup + Delivery, open the Rates tab.
Within the Shipping section, click Edit next to your shipping zone.
Click Delete zone.
Confirm to delete this shipping zone.
Your Zapiet - Pickup + Delivery shipping rates are deleted now, and the only rates generated for shipping will be coming from Zapiet - Rates by Distance.
Prevent duplicate rates
When your Zapiet - Rates by Distance rates are generated through Zapiet - Pickup + Delivery, we recommend removing Zapiet - Rates by Distance as a carrier from Shopify shipping and delivery settings.
Go to Shopify Settings and then Shipping and delivery.
Click Manage.
Delete Zapiet - Rates by Distance as a carrier if it's added in your domestic shipping zone.
Click Save.
Only Zapiet - Pickup + Delivery should be added as a carrier under your domestic shipping zone. This way our app can control which rates to show at checkout, depending on the checkout method selected in our widget.
Disable Zapiet - Rates by Distance rates
If you no longer want Zapiet - Rates by Distance rates to be generated through Zapiet - Pickup + Delivery, you can disable them.
Within Zapiet - Pickup + Delivery, go to the Rates tab.
Depending on where you've integrated it, find Zapiet - Rates by Distance under the delivery and/or shipping section.
Click Edit.
Untick Enable Zapiet - Rates by Distance rates, then click Save.
Zapiet - Rates by Distance rates will no longer appear when selecting delivery or shipping in our app.
Make sure to add your delivery and shipping rates within our app or Shopify, so that your customers can check out. You can take a look at our Rates setup guide for more information.
Troubleshooting
If you're not seeing Zapiet - Rates by Distance rates:
Check if the correct API key is added
Follow the Testing Zapiet - Rates by Distance guide and check that each step has been completed
Contact our support team at [email protected]