Klaviyo provides a marketing automation platform, used primarily for email and SMS marketing.


You can connect Store Pickup + Delivery to Klaviyo, in order to improve your customer analytics. Once a customer creates an order, events will be sent to Klaviyo containing all relevant information about the customer and the order.



Requirements

To use Klaviyo, you will need to:

  • Have an active Klaviyo account

  • Be on the Pro plan or higher with Store Pickup + Delivery


Activate Klaviyo

  1. In Klaviyo, click on your user profile in the bottom left corner, and click Settings.

  2. In the settings tab, click API keys.

  3. You will now see the Public and Private API keys. Those will need to be copied into Store Pickup + Delivery in the next steps.

    If you don't have a private API key, click Create Private API key to get one.

  4. Within Store Pickup + Delivery > Settings > Integrations, find Klaviyo and click Activate Klaviyo.

  5. Paste your public and private API keys.

  6. Click Activate Klaviyo.

The Klaviyo integration is now enabled on your store.

Events will be visible in your Metrics and Audience Profiles.


Disable Klaviyo

If you would like to stop using Klaviyo integration:

  1. Within Store Pickup + Delivery > Settings > Integrations, find Klaviyo and click Disable Klaviyo.

  2. Click "Confirm, disable Klaviyo".

Your Klaviyo integration will now be disabled.

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