Klaviyo provides a marketing automation platform, used primarily for email and SMS marketing.


You can connect Zapiet - Pickup + Delivery to Klaviyo, in order to improve your customer analytics. Once a customer creates an order, events will be sent to Klaviyo containing all relevant information about the customer and the order.



Requirements

To use Klaviyo, you will need to:

  • Have an active Klaviyo account

  • Be on the Pro plan or higher with Zapiet - Pickup + Delivery


Activate Klaviyo

  1. In Klaviyo, click on your user profile in the bottom left corner, and click Settings.

  2. In the settings tab, click API keys.

  3. You will now see the Public and Private API keys. Those will need to be copied into Zapiet - Pickup + Delivery in the next steps.

    If you don't have a private API key, click Create Private API key to get one.

  4. Within Zapiet - Pickup + Delivery > Settings > Integrations, find Klaviyo and click Activate Klaviyo.

  5. Paste your public and private API keys.

  6. Click Activate Klaviyo.

The Klaviyo integration is now enabled on your store.

Events will be visible in your Metrics and Audience Profiles.


Disable Klaviyo

If you would like to stop using Klaviyo integration, you can disable it.

  1. Within Zapiet - Pickup + Delivery > Settings > Integrations, find Klaviyo and click Disable Klaviyo.

  2. Click "Confirm, disable Klaviyo".

Your Klaviyo integration will now be disabled.


For any further questions about Klaviyo, please send a Klaviyo support request.

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