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Loop Subscriptions [early access]

Jelizaveta avatar
Written by Jelizaveta
Updated over 2 weeks ago

Loop Subscriptions simplifies the process of offering subscription services on Shopify, allowing you to generate recurring revenue while providing customers with a convenient way to purchase products or services on a subscription basis.

Please note, the integration was built by the Loop Subscriptions team and is currently in early access mode.

If you experience any issues with the integration, please contact their support for advice at [email protected].


Requirements

  • The Shopify Carrier Service API is required when using Loop Subscriptions if you're offering multiple delivery methods (for example, store pickup and local delivery), in order to show the correct rates at the checkout.

    • If you're using only one delivery method (for example, only pickup or only delivery), you can use Zapiet - Pickup + Delivery rates, without the Carrier Service API.

  • You need to have Add _ZapietId to all items in the cart setting enabled in Zapiet - Pickup + Delivery > Settings > Developers > Advanced.

    • It will allow your customers to check out with a mixed cart of subscription and non-subscription items.


Enable the integration in Loop subscriptions

Zapiet - Pickup + Delivery is partially compatible with Loop subscriptions using the Shopify Subscriptions API (Shopify checkout compatible apps). This means that you can use both apps on your store, but there are limitations.

Dates will not be incremented by default on future orders. To enable this feature, follow the Loop Subscriptions integration guide. With this feature enabled, any subsequent orders that are auto-generated by Loop subscriptions have the correct future date only in the Shopify > Orders tab.


Limitations

  • If you're using the checkout widget and a customer adds a subscription and a non-subscription product to the cart, the widget will show twice [Shopify limitation].

  • Incremented dates for subscription orders will only appear in the Shopify > Orders tab.

    • Orders in Zapiet - Pickup + Delivery will show the original delivery date.

  • Rates will not work correctly if you're using Loop subscriptions with Zapiet - Pickup + Delivery rates and offering multiple methods or rates (not recommended).

    • Shopify will always try to load the cheapest rate (regardless of the method that was selected) and Zapiet will hide the rate if it doesn't match the option selected in the widget.

    • For example, if you offer free pickup and $10 fee for delivery, the pickup rate will show correctly, and no rates will show for delivery.

If you are seeing issues, please contact Loop subscriptions at [email protected].

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