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Conditional activation for delivery
Conditional activation for delivery

Enable or disable delivery depending on specific conditions

Jelizaveta avatar
Written by Jelizaveta
Updated over 2 months ago

Our conditional activation feature allows you to enable or disable delivery depending on order value or weight, collection, product type, vendor or tags.


Access conditional activation settings

  1. Click Settings, then Local delivery.

  2. Find the Conditional activation section.

Then, proceed to set up your conditional activation for delivery depending on:


Order value or weight

You can enable or disable delivery depending on the order value, or order weight.

  1. Select whether you would like to enable/disable delivery depending on the order value, or order weight.

  2. Select whether the cart total should be more than/equal to or less than the certain amount.

  3. Enter the required amount.

  4. Select whether you want to enable or disable orders based on whether the cart total is greater than/ equal to, or less than the required amount.

  5. Click Save.

For example, customers with a cart total of less than £80 will not be able to select the delivery option at checkout.

You can learn how to edit the wording of this error message in the Text and design section.


Collection

You can enable or disable delivery based on either a manual or automated collection. You can read more about collections in the Collections guide by Shopify.

Requirements

  • You need to use our widget in the regular cart (this option will not work reliably in the drawer cart).

  • You cannot use special characters like "&" in the name of the collection as they are not supported.

  1. Tick Conditional activation by product type, collection, vendor or tags.

  2. Select Collection.

  3. Add the name of one or multiple collections.

    • Values added here are case-sensitive so make sure the value matches your collection exactly.

    • If you’re adding multiple collection names, they must be separated by commas.

  4. You can select to disable or enable delivery for this collection.

    • Select Disable to make delivery unavailable if one product from that collection is in the cart.

    • Select Enable to make delivery only available if all products in the cart are from that collection.

  5. Click Save.

You need to use a regular cart—this option will not work reliably in the drawer cart.

These changes will now reflect in the widget, and delivery will be disabled if a product from this collection is in the cart.

You can learn how to edit the wording of this error message in the Text and design section.

We do not highlight which products cause delivery to be disabled. If you would like to show which products are available for delivery, please follow our ​Displaying product information on the cart page guide.

By default, we show the error message when delivery isn't available, but you can also hide delivery entirely.


Product type

You can enable or disable delivery based on the product type. You can read more about product types in the Product types guide by Shopify.

  1. Tick Conditional activation by product type, collection, vendor or tags.

  2. Select Product type.

  3. Add the name of one or multiple product types.

    • Values added here are case-sensitive, so make sure the value matches your product type exactly.

    • If you’re adding multiple product types, they must be separated by commas.

  4. You can select to disable or enable delivery for this product type.

    • Select Disable to make delivery unavailable if one product with that product type is in the cart.

    • Select Enable to make delivery only available if all products in the cart have that product type.

  5. Click Save.

These changes will now be reflected in the widget, and delivery will be disabled if a product with this product type is in the cart.

You can learn how to edit the wording of this error message in the Text and design section.

We do not highlight which products cause delivery to be disabled. If you would like to show which products are available for delivery, please follow our ​Displaying product information on the cart page guide.

By default, we show the error message when delivery isn't available, but you can also hide delivery entirely.


Tags

You can enable or disable delivery based on the tag. You can read more about tags and how to add them to your products in the Add tags guide by Shopify.

Requirements

  • You need to use a regular cart (this option will not work reliably in the drawer cart).

  1. Tick Conditional activation by product type, collection, vendor or tags.

  2. Select Tags.

  3. Add one or multiple tags.

    • Values added here are case-sensitive, so make sure the value matches the tag exactly.

    • If you’re adding multiple tags, they must be separated by commas.

  4. In the last field, you can select to disable or enable delivery for these tags.

    • Select Disable to make delivery unavailable if one product with these tags is in the cart.

    • Select Enable to make delivery only available if all products in the cart have these tags.

  5. Click Save.

You need to use a regular cart—this option will not work reliably in the drawer cart.

These changes will now be reflected in the widget, and delivery will be disabled if a product with these tags is in the cart.

You can learn how to edit the wording of this error message in the Text and design section.

We do not highlight which products cause delivery to be disabled. If you would like to show which products are available for delivery, please follow our ​Displaying product information on the cart page guide.

By default, we show the error message when delivery isn't available, but you can also hide delivery entirely.


Vendor

You can enable or disable delivery based on the vendor. You can read more about vendors in the Product details guide by Shopify.

  1. Tick Conditional activation by product type, collection, vendor or tags.

  2. Select Vendor.

  3. Add the name of one or multiple vendors.

    • Values added here are case-sensitive, so make sure the value matches your collection exactly.

    • If you’re adding multiple vendors, they must be separated by commas.

  4. In the last field, you can select to disable or enable delivery for this vendor.

    • Select Disable to make delivery unavailable if one product from that vendor is in the cart.

    • Select Enable to make delivery only available if all products in the cart are from that vendor.

  5. Click Save.

These changes will now be reflected in the widget, and delivery will be disabled if a product from this vendor is in the cart.

You can learn how to edit the wording of this error message in the Text and design section.

We do not highlight which products cause delivery to be disabled. If you would like to show which products are available for delivery, please follow our ​Displaying product information on the cart page guide.

By default, we show the error message when delivery isn't available, but you can also hide delivery entirely.


Hide the delivery option based on conditional activation

Requirements

  1. If you want to hide delivery based on conditional activation, tick Hide the delivery button in the widget.

  2. Click Save.

With this setting enabled, delivery will be fully hidden at the cart page for the selected products.


Text and design

All the error messages can be edited within the settings.

  1. Click Settings, then Text and design.

  2. Click Show next to Delivery widget.

  3. Search for the error messages shown in the widget.

  4. After you've made the changes, click Save. The changes will be visible in the widget immediately.


Notes

  • We currently do not support multiple delivery options within a single order. All items in the cart will need to either be available for pickup, or available for delivery; they won't be able to check out with a mix of both.

  • When using conditional activation to disable an option, the option will be disabled if just one product with that value is in the cart.

  • When using conditional activation to enable an option, all products in the cart must have that value.

  • If you’re adding multiple collection names, product types, vendors or tags, they must be separated by commas.

  • Values are case-sensitive. That means that “No Delivery” and “no delivery” are entirely different values.

  • You cannot use special characters like “&” in the name of the collection, as they are not supported.

  • We do not highlight which products cause the delivery option to be disabled. If you would like to show which products are available for different delivery options, please follow our Displaying product information on the cart page guide.

  • If you're using a drawer cart, our conditional activation will only reliably work by vendor or product type. If you would like to use conditional activation by tag or collection, you will need to use our app in the regular cart.

  • Conversions to different currencies are not supported—conditional activation by cart value is only supported in your store's currency. Our app only reads the number of the value (regardless of the currency) and compares it to the value you added in the settings.


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