Pickup order limits let you restrict the number of pickup orders you can receive per day, or per slot.
Requirements
You need to be on the Advanced plan or higher with Zapiet - Pickup + Delivery.
You need to have the pickup date and/or time picker enabled.
To use pickup slot limits, your store needs to be on widget versions 1 or 2. Take a look at our Widget version of the widget am I using? article to determine which version you are on.
Set pickup order limits
By default, this is set as no limits, but you can change it to limits by timeslot or limits by day.
In Zapiet - Pickup + Delivery, click Locations.
Click the location name you would like to add the limits to.
In the Store pickup section, click Edit settings.
In the Pickup order limits section, No pickup order limits option is selected by default.
Pickup order limits can be set to:
Limit the number of pickup orders per day
You need to have the pickup date picker enabled. You can enable it in Zapiet - Pickup + Delivery > Locations > Store Pickup Settings > Date and time pickers.
Under Pickup order limits, select Limit number of pickup orders per day. Maximum order numbers will be set to 0 by default.
You can add the maximum number of orders you want to receive for each day you have pickup enabled.
Click Save.
The number of pickup orders will now be limited per day for this location. If you have multiple pickup locations, please repeat this process in each of your locations.
Check the pickup daily limit report
Click the reports icon next to the daily limits for a specific day. In this example, we'll use Monday.
Select a Monday in the calendar, and click search.
The report will show all the orders made for that day and note the number of remaining slots.
Limit the number of pickup orders per time slot
You need to have the pickup date picker and time picker enabled. You can enable it in Zapiet - Pickup + Delivery > Locations > Store Pickup Settings > Date and time pickers.
In Pickup order limits section, select Limit number of pickup orders per time slot.
You can now add the maximum number of pickup orders you want to receive per slot.
Click Save.
The number of pickup orders will now be limited per slot for this location.
If you have multiple pickup locations, please repeat this process in each of your locations.
Check the pickup slot limit report
Click the reports icon next to the slot limit.
Select a date in the calendar and the time. In this example, we'll use Monday.
The report will show all the orders made for that time slot on that day and note the number of remaining slots.
Notes
Cancelled/deleted orders do not count towards order limits.
Editing the order's date, time, and location will update the limits.
Limitations
Pickup slot limits apply to all of your pickup slots. We don't have the option of setting different limits per slot.
Orders will be counted towards the limits only if they have our attributes (if not, the order will not appear in the Zapiet dashboard).
Your maximum order limit may be exceeded:
If multiple customers are checking out at the same time, it's possible that they both select the last available slot for a given day.
If you are using abandoned checkout email notifications. Make sure to follow our Abandoned checkout emails article to avoid this issue.