Shopify abandoned checkout emails are not compatible with Zapiet - Pickup + Delivery by default.
Since our app is in the cart, customers will choose their date and time on the cart page. When they return using an abandoned checkout link, they will be sent directly to the checkout. This doesn’t give the customer an opportunity to select a new date or time in our widget.
If you would still like to use abandoned checkout emails along with Zapiet - Pickup + Delivery, you will need to redirect the link in the abandoned checkout email to the cart page.
Zapiet - Pickup + Delivery is not compatible with abandoned checkout email in Marketing automation, as the checkout link cannot be edited.
Edit the abandoned checkout email template
In Shopify Settings > Notifications, click Abandoned checkout.
In the Email body, search for
{{ url }}
Replace {{ url }} with
{{ shop.url }}/cart
Click Save.
The "Items in your cart" link will now lead the customer to the cart page, instead of the checkout. That way they can re-select the correct date and time in our widget.
Limitations
Shopify uses cookies to allow customers to keep items in the cart for 14 days. After this time the cart link will lead to an empty cart.
The cart contents are stored on the device the customer was using. If the link is accessed from a different device (e.g. a mobile phone), it will lead to an empty cart.
If your store does not have a static cart page the link can be redirected to your home page (e.g. themes that only have a drawer cart).
Zapiet - Pickup + Delivery is not compatible with abandoned checkout email in Marketing automations, as the checkout link cannot be edited.