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Product-specific preparation time

Use this feature for specific products that require a different preparation time than your other products

Jelizaveta avatar
Written by Jelizaveta
Updated this week

If you have some products that require a different preparation time than others, you can use product-specific preparation time.

You can add individual products or product tags.


Requirements

  • You need to be on the Advanced plan or higher with Zapiet - Pickup + Delivery.

  • You need to enable preparation times within the location settings to access the product specific preparation time feature.


Enable product-specific preparation time for store pickup

  1. Click Locations, then select the location you want to edit.

  2. Under the Store pickup section, click Edit settings.

  3. Make sure that Pickup preparation time setting is enabled.

  4. In the Product-specific pickup preparation time section you can:


Add individual products

  1. Within Specific products, click + Add pickup preparation time.

  2. Select the product(s) which need specific preparation time and click Add.

    • Product-specific prep time can be added to product variants only if product availability is set to specific variants.

  3. Set the preparation time and the time interval for each product. You can also apply the same preparation time for all products you've added.

    If the product specific preparation time is shorter than your general preparation time, the product specific preparation time will be applied to those products in our widget by default.

  4. Click Done.

  5. Click Save.


Add product tags

You can read more about tags and how to add them to your products in the Add tags guide by Shopify.

  1. Within Product tag(s), click + Add pickup preparation time.

  2. Add the tag and set the preparation time and the time interval for your tagged products.

    • Values added here are case-sensitive, so make sure that the value matches the tag exactly.

  3. Click +Add tag to add multiple tags if needed.

  4. Click Save.


Enable Product-specific preparation time for local delivery

  1. Click Locations, then select the location you want to edit.

  2. Under the Local delivery section, click Edit settings.

  3. Make sure that Delivery preparation time setting is enabled.

  4. In the Product-specific delivery preparation time section you can:


Add individual products

  1. Within Specific products, click + Add delivery preparation time.

  2. Select the product(s) which need specific preparation time and click Add.

    • Product-specific prep time can be added to product variants only when product availability is set to specific variants.

  3. Set the preparation time and the time interval for each product. You can also apply the same preparation time for all products you've added.

    If the product specific preparation time is shorter than your general preparation time, the product specific preparation time will be applied to those products in our widget by default.

  4. Click Done.

  5. Click Save.


Add product tags

You can read more about tags and how to add them to your products in the Add tags guide by Shopify.

Requirements

  • You need to use a regular cart (this option will not work reliably in the drawer cart).

  1. Within Product tag(s), click + Add delivery preparation time.

  2. Add the tag and set the preparation time and the time interval for your tagged products.

    • Values added here are case-sensitive, so make sure that the value matches the tag exactly.

  3. Click +Add tag to add multiple tags if needed.

  4. Click Save.


Limitations

  • This feature is not currently available for shipping.

  • Specific product preparation times do not have a cut-off time.

  • If you're using a drawer cart, our product-specific preparation time will only reliably work by specific products or variants. If you would like to use product-specific preparation time by product tag(s), you will need to use our app in the regular cart.

  • Product specific preparation time will not work as expected if you are using any additional apps that create hidden products, for example SC Product Options fka Bold.

  • Product-specific prep time can be added to product variants only when product availability is set to specific variants. If you use a different product availability setting or the Shopify inventory integration, then your preparation time will apply to whole products.

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