To show FedEx rates only when customers select shipping in our widget, we recommend integrating FedEx in the Rates tab of Store Pickup + Delivery.



Requirements

  • You will need to have an active account with FedEx.

  • You will need to log in to your FedEx account and follow the FedEx Web Services guide to get your production keys.

  • You will also need your Authentication/API Key, Account Number, and Meter Number—these can be found at the end of your registration process.


Notes

  • For any questions about the rate value, please contact FedEx—we only show the rates they generate.

  • Store Pickup + Delivery does not have the ability to show discounted Shopify rates—only Shopify can offer discounted rates. However, if you integrate FedEx in Shopify, the rates will show for all of your checkout methods, as Shopify isn't aware of the methods selected in our app.


Enable FedEx rates

  1. Go to Apps, and then click Store Pickup + Delivery.

  2. Go to the Rates tab.

  3. Go to the Shipping section and click Advanced Options.

  4. Find FedEx and click Add carrier.

  5. Paste your password, account number, meter number, and API key, and tick Enable FedEx rates.
    The meter number is also known as the Production Meter Number.
    The API key is also known as the Authentication Number.

  6. Add handling fees if needed, and click Save.

Your FedEx rates should now be generating through Store Pickup + Delivery when your customers select shipping in the widget—you can now test them.


Disable shipping rates

If you have added shipping rates in Store Pickup + Delivery, we recommend removing them so you can show only FedEx rates.

  1. Within Store Pickup + Delivery, open the Rates tab.

  2. Within the Shipping section, click Edit next to your shipping zone.

  3. Click Delete zone.

  4. Confirm to delete this shipping zone.

Your Store Pickup + Delivery shipping rates are deleted now, and the only rates generating for shipping will be coming from FedEx.


Prevent duplicate rates

When your FedEx rates are generating through Store Pickup + Delivery, we recommend removing FedEx as the carrier from Shopify shipping and delivery settings.

  1. Go to Shopify Settings and then Shipping and delivery.

  2. Under General shipping rates, click Manage.

  3. Delete FedEx as a carrier if it's added in your domestic shipping zone.

Only Store Pickup + Delivery should be added as a carrier under your domestic shipping zone. Then, our app can control which rates to show at checkout, depending on the checkout method selected in our widget.


Disable FedEx rates

If you want to stop using FedEx with Store Pickup + Delivery, you can disable the rates.

  1. Within Store Pickup + Delivery, open the Rates tab.

  2. Find FedEx integrated under the Shipping section, and click Edit.

  3. Untick Enable FedEx rates.

  4. Click Save.

FedEx rates will no longer appear when selecting delivery or shipping in our app.

Make sure to add your delivery and shipping rates within our app or Shopify, so that your customers can check out. You can take a look at our Rates setup guide for more information.


Troubleshooting

If you're not seeing FedEx rates:

  • Check if the correct credentials are added—make sure you're adding the correct password, account number, meter number and API key from your FedEx account.
    The meter number may also be called the Production Meter Number and the API key may also be called the Authentication Number.

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