To show FedEx rates only when customers select shipping in our widget, we recommend integrating FedEx in the Rates tab of Zapiet - Pickup + Delivery.
Requirements
You will need to have an active account with FedEx.
You will need to log in to your FedEx account and follow the FedEx Web Services guide to get your production keys.
You will also need your Authentication/API Key, Account Number, and Meter Number—these can be found at the end of your registration process.
Notes
For any questions about the rate value, please contact FedEx—we only show the rates they generate.
Zapiet - Pickup + Delivery does not have the ability to show discounted Shopify rates—only Shopify can offer discounted rates. However, if you integrate FedEx in Shopify, the rates will show for all of your checkout methods, as Shopify isn't aware of the methods selected in our app.
Enable FedEx rates
Go to Apps, and then click Zapiet - Pickup + Delivery.
Go to the Rates tab.
Go to the Shipping section and click Advanced Options.
Find FedEx and click Add carrier.
Paste your password, account number, meter number, and API key, and tick Enable FedEx rates.
The meter number is also known as the Production Meter Number.
The API key is also known as the Authentication Number.
Add handling fees if needed, and click Save.
Your FedEx rates should now be generated through Zapiet - Pickup + Delivery when your customers select shipping in the widget—you can now test them.
Disable shipping rates
If you have added shipping rates in Zapiet - Pickup + Delivery, we recommend removing them so you can show only FedEx rates.
Within Zapiet - Pickup + Delivery, open the Rates tab.
Within the Shipping section, click Edit next to your shipping zone.
Click Delete zone.
Confirm to delete this shipping zone.
Your Zapiet - Pickup + Delivery shipping rates are deleted now, and the only rates generating for shipping will be coming from FedEx.
Prevent duplicate rates
When your FedEx rates are generated through Zapiet - Pickup + Delivery, we recommend removing FedEx as the carrier from Shopify shipping and delivery settings.
Go to Shopify Settings and then Shipping and delivery.
Under General shipping rates, click Manage.
Delete FedEx as a carrier if it's added in your domestic shipping zone.
Only Zapiet - Pickup + Delivery should be added as a carrier under your domestic shipping zone. Then, our app can control which rates to show at checkout, depending on the checkout method selected in our widget.
Disable FedEx rates
If you want to stop using FedEx with Zapiet - Pickup + Delivery, you can disable the rates.
Within Zapiet - Pickup + Delivery, open the Rates tab.
Find FedEx integrated under the Shipping section, and click Edit.
Untick Enable FedEx rates.
Click Save.
FedEx rates will no longer appear when selecting delivery or shipping in our app.
Make sure to add your delivery and shipping rates within our app or Shopify, so that your customers can check out. You can take a look at our Rates setup guide for more information.
Troubleshooting
If you're not seeing FedEx rates:
Check if the correct credentials are added—make sure you're adding the correct password, account number, meter number and API key from your FedEx account.
The meter number may also be called the Production Meter Number and the API key may also be called the Authentication Number.