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Integrating FedEx rates
Integrating FedEx rates
Clemency Farmer avatar
Written by Clemency Farmer
Updated over a week ago

To show FedEx rates only when customers select shipping in our widget, we recommend integrating FedEx in the Rates tab of Zapiet - Pickup + Delivery.

For any questions about the rate value, please contact FedEx—we only show the rates they generate.

Integration steps will be slightly different, depending on the Zapiet - Pickup + Delivery rates version that you're using:


  • You will need to have an active account with FedEx.

  • You will need to log in to your FedEx account and follow the FedEx Web Services guide to get your production keys.

  • You will also need your Authentication/API Key, Account Number, and Meter Number—these can be found at the end of your registration process.

Enable FedEx with Zapiet - Pickup + Delivery rates

Our latest rates feature allows merchants to use Zapiet - Pickup + Delivery rates without needing access to Shopify Carrier Service API. Take a look at our Zapiet - Pickup + Delivery rates article for more details.

To integrate FedEx with Zapiet - Pickup + Delivery rates, please add FedEx in Shopify. Any rates in Shopify that are not set up within Zapiet - Pickup + Delivery will be seen as shipping rates. This will ensure that your customers see discounted rates provided by FedEx.

Disable FedEx with Zapiet - Pickup + Delivery rates

If you no longer want to use calculated shipping by FedEx, then you can disconnect your FedEx carrier account from your Shopify admin.

Enable FedEx rates with Carrier Service API

When using Zapiet - Pickup + Delivery with Carrier Service API, our app does not have the ability to show discounted Shopify rates—only Shopify can offer discounted rates. Please use our latest rates feature to take advantage of the discounted Shopify rates. Take a look at our Zapiet - Pickup + Delivery rates article for more details.

  1. In Zapiet - Pickup + Delivery, click Rates.

  2. Go to the Shipping section and click Advanced Options.

  3. Find FedEx and click Add carrier.

  4. Paste your Password, Account number, Meter number, and API key, and tick Enable FedEx rates.
    The meter number is also known as the Production Meter Number.
    The API key is also known as the Authentication Number.

  5. Add handling fees if needed, and click Save.

Your FedEx rates should now be generated through Zapiet - Pickup + Delivery when your customers select shipping in the widget—you can now test them.

Disable shipping rates

If you have added shipping rates in Zapiet - Pickup + Delivery, we recommend removing them so you can show only FedEx rates.

  1. In Zapiet - Pickup + Delivery, click Rates.

  2. Within the Shipping section, click Edit next to your shipping zone.

  3. Click Delete zone.

  4. Confirm to delete this shipping zone.

Your Zapiet - Pickup + Delivery shipping rates are deleted now, and the only rates generating for shipping will be coming from FedEx.

Prevent duplicate rates

When your FedEx rates are generated through Zapiet - Pickup + Delivery, we recommend removing FedEx as the carrier from Shopify shipping and delivery settings.

  1. In Shopify Settings, click Shipping and Delivery, then click General shipping profile.

  2. Delete FedEx as a carrier if it's added in your domestic shipping zone.

  3. Click Save.

Only Zapiet - Pickup + Delivery should be added as a carrier under your domestic shipping zone. Then, our app can control which rates to show at checkout, depending on the checkout method selected in our widget.

Disable FedEx rates

If you want to stop using FedEx with Zapiet - Pickup + Delivery, you can disable the rates.

  1. In Zapiet - Pickup + Delivery, click Rates.

  2. Find FedEx integrated under the Shipping section, and click Edit.

  3. Untick Enable FedEx rates.

  4. Click Save.

FedEx rates will no longer appear when selecting delivery or shipping in our app.

Make sure to add your delivery and shipping rates within our app or Shopify, so that your customers can check out. You can take a look at our Rates setup guide for more information.


If you're not seeing FedEx rates:

  • Check if the correct credentials are added—make sure you're adding the correct password, account number, meter number and API key from your FedEx account.
    The meter number may also be called the Production Meter Number and the API key may also be called the Authentication Number.

  • For any questions about FedEx functionality (rate values, tracking), please contact FedEx support in your country.

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