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Checkout postal code validation

Written by Clemency Farmer

You can validate local delivery postal codes in the checkout, to prevent customers from seeing the wrong rate when changing their address at checkout.

By default, Validate against selected location is selected.


Enable postal code validation

  1. In Settings, click Local delivery.

  2. In the Checkout section, find Checkout postal code validation.

  3. Choose your validation method:

    • No validation
      Show delivery rates without checking the postal code entered at checkout. The rate selected in the cart widget will always be displayed, regardless of any postal code changes made during checkout.

    • Validate against selected location (recommended)
      Only show a delivery rate if the postal code entered at checkout matches a postal code configured for the location selected in the cart widget. If the postal code doesn't match, no rate will be shown.

    • Validate across all locations
      Check the postal code entered at checkout against all locations' postal codes and show the matching rate, even if it's from a different location than the one selected in the cart widget. If the postal code doesn't match any location, no rate will be shown.

  4. Click Save.

Your validation method will now be saved, and customer postal codes will be validated at checkout accordingly.


Limitations

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