Troubleshooting
By Clemency and 3 others4 authors11 articles
- Important: Widget update required
- Google autocomplete prediction not working on mobile devicesWhen your customers are having trouble entering their delivery address in our widget when using the mobile device
- Customers bypassing the widget before it's loaded [poor bandwidth]
- Order is not appearing in Zapiet dashboard
- Order is missing attributesUse More actions in Shopify to add Store Pickup + Delivery details to an order when they are missing
- Theme troubleshootingCheck that the widget and theme are working as they should, with common issues and solutions.
- Wrong date format
- Widget is not showing on cart page
- Zapiet - Pickup + Delivery emergency kit
- Customers charged the wrong tax
- Zapiet - Pickup + Delivery rates capacity
