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Troubleshooting

4 authors11 articles
Important: Widget update required
Google autocomplete prediction not working on mobile devicesWhen your customers are having trouble entering their delivery address in our widget when using the mobile device
Customers bypassing the widget before it's loaded [poor bandwidth]
Order is not appearing in Zapiet dashboard
Order is missing attributesUse More actions in Shopify to add Store Pickup + Delivery details to an order when they are missing
Theme troubleshootingCheck that the widget and theme are working as they should, with common issues and solutions.
Wrong date format
Widget is not showing on cart page
Zapiet - Pickup + Delivery emergency kit
Customers charged the wrong tax
Zapiet - Pickup + Delivery rates capacity