Integrating UPS rates
Clemency Farmer avatar
Written by Clemency Farmer
Updated over a week ago

To show UPS rates only when customers select shipping in our widget, we recommend integrating UPS in the Rates tab of Zapiet - Pickup + Delivery.


  • You will need to have an active account with UPS.

  • You will need your UPS account number:

    • Log in to your account at the UPS website.

    • From the account menu in the top-right corner of the page, select Payment Options.

    • Under My payment methods, your account number is displayed in the Number column (your account number is in a format similar to 123AB4). If an account number doesn't appear here, then you need to register for one online.

  • You will need your UPS API key:


  • For any questions about the rate value, please contact UPS—we only show the rates they generate.

  • Zapiet - Pickup + Delivery does not have the ability to show discounted Shopify rates—only Shopify can offer discounted rates. However, if you integrate UPS in Shopify, the rates will show for all of your checkout methods, as Shopify isn't aware of the methods selected in our app.

Enable UPS rates

  1. Go to Apps, and then click Zapiet - Pickup + Delivery.

  2. Go to the Rates tab.

  3. Go to the Shipping section and click Advanced Options.

  4. Find UPS and click Add carrier.

  5. Paste your username, password, account number and API key, and tick Enable UPS rates.
    The API key is also known as the access key.

  6. Add handling fees if needed, and click Save.

Your UPS rates should now be generated through Zapiet - Pickup + Delivery when your customers select shipping in the widget—you can now test them.

Disable shipping rates

If you have added shipping rates in Zapiet - Pickup + Delivery, we recommend removing them so you can only show USPS rates.

  1. Within Zapiet - Pickup + Delivery, open the Rates tab.

  2. Within the Shipping section, click Edit next to your shipping zone.

  3. Click Delete zone.

  4. Confirm to delete this shipping zone.

Your Zapiet - Pickup + Delivery shipping rates are deleted now, and the only rates generating for shipping will be coming from UPS.

Prevent duplicate rates

When your UPS rates are generated through Zapiet - Pickup + Delivery, we recommend removing UPS as the carrier from Shopify shipping and delivery settings.

  1. Go to Shopify Settings and then Shipping and delivery.

  2. Under General shipping rates, click Manage.

  3. Delete UPS as a carrier if it's added to your domestic shipping zone.

  4. Click Save.

Only Zapiet - Pickup + Delivery should be added as a carrier under your domestic shipping zone. Then, our app can control which rates to show at checkout, depending on the checkout method selected in our widget.

Disable UPS rates

If you want to stop using UPS with Zapiet - Pickup + Delivery, you can disable the rates,

  1. Within Zapiet - Pickup + Delivery, open the Rates tab.

  2. Find UPS integrated under the Shipping section, and click Edit.

  3. Untick Enable UPS rates.

  4. Click Save.

UPS rates will no longer appear when selecting delivery or shipping in our app.

Make sure to add your delivery and shipping rates within our app or Shopify, so that your customers can check out. You can take a look at our Rates setup guide for more information.


If you're not seeing UPS rates:

  • Check if the correct credentials are added—make sure you're adding the correct username, password and account number from your UPS account. The account number can also be called the Shipper Number, and the API key can also be called the Access Number.

  • For any questions about UPS functionality (rate values, tracking), please contact UPS support in your country.

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