Signup

Delivery validation

With our delivery validation feature, you can validate if the customer is eligible for delivery. Depending on what the customer enters in the widget, a matching delivery location will be selected on the back end.

You can choose between four delivery validation methods:

If you don't need this feature, it can be set to no validation.

Select the delivery validation method in the general app settings.

  • Store Pickup + Delivery > Settings > Local delivery

The delivery validation method you select in the general settings will apply to all locations.

The postal codes/distances are location specific and should be set within each location.

  • Store Pickup + Delivery > Locations

No validation

With no validation selected, all of your customers will be able to proceed to checkout, regardless of their postal code or address.

No validation method can be used if you have only one delivery location, as only one location (first created) will be selected on the back end. 

If you have our delivery date and time picker enabled, your customers will need to select their preferred date and time before clicking check out.


                                     
  1. Open the Apps section in your Shopify admin and click Store Pickup + Delivery.          
  2. Within Store Pickup + Delivery, click the Settings tab.  
  3. Click Local delivery.  
  4. Scroll down to the Distance validation section and locate the Validation field.  
  5. Select No validation.  
  6. Click Save.         

Changing the wording in the widget

If you are using no validation, you will need to change the wording in the widget.

  1. Go to Store Pickup + Delivery > Settings, and click Text and Design.  
  2. Under the Local delivery section, find the Instructional text (optional) field. 
    You can remove the text altogether or change the wording into "Pick a date." or "Pick a date and time", depending on your settings.
    This is the instructional text that will show before the calendar.

  3. In the same Local delivery section, search for User has not selected a location, date or time (if required).                 
    Remove the "zipcode" wording from the text and the wording to match your settings.
    This the error that will show if your customers forget to enter the date and time before clicking checkout.

  4. Click Save.  

 This is how your widget would look with no validation and when you change the wording.                              


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.