We recommend using Delivery Rates by Distance when you want to set up your rates depending on the customer's distance from your store, along with the price or weight of the order.

Delivery Rates by Distance rates will show for all your checkout methods if it is added as a carrier directly in Shopify. If you would like the rates to only show for certain checkout methods, you can integrate it into Store Pickup + Delivery.

Delivery Rates by Distance can be used for your delivery and/or shipping rates.



Enable Delivery Rates by Distance rates

  1. Within Delivery Rates by Distance, open Settings.

  2. Tick Enable integration with Store Pickup + Delivery.

  3. Copy the API key, either by copying it or clicking the copy button.


  4. Open Store Pickup + Delivery and click Rates.

  5. Depending on whether you'd like Delivery Rates by Distance to provide rates for delivery or shipping, go to the Delivery or Shipping section and click Advanced Options.

  6. Find Delivery Rates by Distance and click Add Carrier.

  7. Paste the API key and tick Enable Delivery Rates by Distance rates.

  8. If needed, add handling fees and click Save.

Your Delivery Rates by Distance rates should be generating through Store Pickup + Delivery now—you can now test them.

  • If you've integrated it in the delivery section, they will show when your customers select delivery in the widget.

  • If you've integrated it in the shipping section, they will show when your customers select shipping in the widget.


Disable Store Pickup + Delivery rates

If you are only using Delivery Rates by Distance rates, we recommend disabling Store Pickup + Delivery delivery rates, and/or removing any shipping zones in Store Pickup + Delivery shipping section.

Only Delivery Rates by Distance should be added as a carrier within Store Pickup + Delivery.


Disable Delivery rates

  1. Within Store Pickup + Delivery, open the Rates tab.

  2. Within the Delivery section, click Disable delivery rates.

  3. Confirm to disable rates.

  4. Click Save.

Your Store Pickup + Delivery rates are disabled now, and the only rates generated for delivery will be coming from Delivery Rates by Distance.


Disable Shipping rates

  1. Within Store pickup + Delivery, open the Rates tab.

  2. Within the Shipping section, click Edit next to your shipping zone.

  3. Click Delete zone.

  4. Confirm to delete this shipping zone.

Your Store Pickup + Delivery shipping rates are deleted now, and the only rates generated for shipping will be coming from Delivery Rates by Distance.


Prevent duplicate rates

When your Delivery Rates by Distance rates are generating through Store Pickup + Delivery, we recommend removing Delivery Rates by Distance as a carrier from Shopify shipping and delivery settings.

  1. Go to Shopify Settings and then Shipping and delivery.

  2. Click Manage.

  3. Delete Delivery Rates by Distance as a carrier if it's added in your domestic shipping zone.

  4. Click Save.

Only Store Pickup + Delivery should be added as a carrier under your domestic shipping zone. This way our app can control which rates to show at checkout, depending on the checkout method selected in our widget.


Disable Delivery Rates by Distance rates

If you no longer want Delivery Rates by Distance rates to be generated through Store Pickup + Delivery, you can disable them.

  1. Within Store Pickup + Delivery, go to the Rates tab.

  2. Depending on where you've integrated it, find Delivery Rates by Distance under the delivery and/or shipping section.

  3. Click Edit.

  4. Untick Enable Delivery Rates by Distance rates, then click Save.

Delivery Rates by Distance rates will no longer appear when selecting delivery or shipping in our app.

Make sure to add your delivery and shipping rates within our app or Shopify, so that your customers can check out. You can take a look at our Rates setup guide for more information.


Troubleshooting

If you're not seeing Delivery Rates by Distance rates:

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