You can add Zapiet Eats to Shopify POS as tiles to manage orders, browse and sell from your menu, schedule orders ahead, and manage table reservations, all without leaving POS.
Requirements
Your Shopify POS app must be updated to the latest version.
Your device must be updated to the latest operating system version.
Available tiles
Zapiet Eats adds four tiles to Shopify POS. You can add any or all of them to your home screen:
Orders: view and manage incoming orders, including dine-in tables.
Menu: browse your menu and add items to an order, right from POS.
Schedule order: schedule an order for a future pickup or delivery time.
Reservations: create and manage table reservations.
Add a POS tile
Within the Shopify POS app, tap Add tile.
Tap App.
Tap Zapiet Eats.
Choose the tile you want to add: Orders, Menu, Schedule order, or Reservations.
Tap Save.
Repeat these steps for each additional tile you want on your home screen. Your Zapiet Eats tiles should now be showing on your home screen.
Orders
Use the Orders tile to view and manage all your incoming orders, including dine-in.
Tap the Orders tile.
Switch between the Orders, Draft orders, and Dine-in tabs.
Dine-in only appears if it's enabled for your restaurant.
Search or filter orders by delivery option or status.
Tap an order to view its details and move it through its status, for example accept it, mark it out for delivery or ready for pickup, or mark it complete.
If you can't fulfil an order, decline it and select a reason.
Print a receipt for the order directly from the order detail screen.
For dine-in, use the table view to see which tables have open orders. Tap a table to load its order into the cart and take payment.
For additional information, check out our order management and printing orders using Shopify POS articles.
Menu
Use the Menu tile to browse your restaurant's menu and build an order, right from POS. The menu shown is automatically the one set up for the location you're logged into.
Tap the Menu tile.
Choose how the order will be fulfilled: pickup, delivery, or dine-in. Only the methods you've enabled for that location will show.
Pick a date and time, or select a table for dine-in orders.
Browse the menu by section, search by name, or filter by allergens and dietary needs.
Tap an item to add it straight to the cart, or open it to choose variants, add-ons, and bundle options.
Tap Done to add everything to the cart.
Delivery orders need a customer with a delivery address attached to the cart before you can continue.
Schedule order
Use the Schedule order tile to schedule an order you've already added to the cart for a future pickup or delivery time.
Add the items you want to the cart.
Tap the Schedule order tile.
Choose Pickup or Delivery.
Pick an available date and time slot.
Tap Save.
Zapiet Eats automatically applies the right menu for that time slot to the cart.
Delivery orders need a customer attached to the cart. The Schedule order tile doesn't currently support dine-in; use the Menu tile for dine-in orders instead.
Reservations
Use the Reservations tile to create and manage table reservations, right from POS.
Tap the Reservations tile.
Browse the day's reservations by time slot, or use the day navigation to move between days.
Search for a reservation.
Tap New to create a reservation. Look up an existing customer or add a new one, then enter party size, date, time, notes, and any dietary requirements.
Tap a reservation to view its details, move it through its status (confirm, seat, or complete), cancel it, or mark it as a no-show.
For more detail, see our managing reservations in Shopify POS article.
Limitations
You can only change the status of one order at a time; bulk editing is not supported.
The Schedule order tile supports pickup and delivery only. For dine-in orders, use the Menu or Orders tile.
Troubleshooting
If a tile is not loading or there is a visible error message, make sure that:
Your POS app is updated and using the latest available version.
Your device is updated and using the latest operating system version.
You have deleted and re-added the affected Zapiet Eats POS tile to your home screen.
You have deleted and reinstalled the Shopify POS app.
If the tile is still not loading, contact us on chat.