You can integrate Zapiet - Pickup + Delivery with Shopify POS by adding tiles to schedule, view and manage your orders.
Action required - POS changes
On February 28, 2025, Shopify is deprecating the legacy POS app links. If you’re not using our newest POS tiles, please switch to the new POS tiles until this date. You will not be able to use POS links after this date.
Our new POS tiles show the product availability as it’s set up in the settings. If you need to be able to select any location, date and time for any of your products on POS, enable Ignore app settings on POS within Settings > Developers.
Tile | POS Lite | POS Pro |
View orders |
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Schedule Orders |
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Requirements
Your Shopify POS app must be updated to the latest version.
Your device must be updated to the latest operating system version.
To add Zapiet - Pickup + Delivery tiles, schedule and view your orders, follow our video tutorial or the written steps.
Add tiles to your home screen
Within the Shopify POS app, tap Add tile.
Tap App.
Tap Zapiet - Pickup + Delivery.
There are two tiles you should add:
Zapiet schedule (POS UI extension)
Zapiet orders (POS UI extension)
Add one, then repeat steps 1-4 to add the other.
Click Save.
Both tiles should now be showing on your home screen.
Schedule an order
When scheduling an order, you will see the settings you have enabled within your admin, with some exceptions.
Limitations
Conditional activation is not supported.
Discount codes added in Zapiet - Pickup + Delivery settings will not be applied.
You cannot sort or edit the checkout methods, they will always be displayed as pickup, delivery and shipping.
Viewing pickup locations on a map is not supported.
You can only validate delivery by entering a postal code—Google Maps autocomplete, or entering an address is not supported.
You will still be able to schedule an order for products you have hidden our widget for in Zapiet - Pickup + Delivery > Settings > Developers.
You will need to manually add a customer and the shipping address—we don't support prepopulating addresses.
The shipping address will not show on the Shopify order unless you have POS Pro.
You cannot schedule a date for a custom sale.
Schedule a pickup order
Add a product to the cart.
Add a customer.
Tap the Zapiet - Schedule order tile.
Select Pickup.
Fill in the details as needed.
Please note:All the settings you have set up within your locations should show.
You will need to add the details that you have turned on in the settings (e.g. if you don't have the date picker enabled, you won't be able to select the date).
If SMS notifications are enabled, add the customer’s phone number so they can receive the notifications.
If you do not add a phone number, or remove an existing number, the customer will not receive SMS notifications.
Tap Save.
The Zapiet - Pickup + Delivery additional details will now be added to that order. You can review the details when you go to the cart, before checking out.
Schedule a delivery order
Add a product to the cart.
Add a customer.
Tap the Zapiet - Schedule order tile.
Select Delivery.
If you have the delivery validation enabled, enter the postal code.
If you're not using the delivery validation, your location will be automatically selected.
Fill in the details as needed.
Please note:All the settings you have set up within your locations should show.
You will need to add the details that you have turned on in the settings (e.g. if you don't have the date picker enabled, you won't be able to select the date).
If you have enabled SMS notifications, by adding a phone number the customer will receive SMS notifications.
If you do not add a phone number, or remove an existing number, the customer will not receive SMS notifications.
Tap Save.
The Zapiet - Pickup + Delivery additional details will now be added to that order. You can review the details when you go to cart, before checking out.
Schedule a shipping order
Add a product to the cart.
Add a customer.
Tap the Zapiet - Schedule order tile.
Select Shipping.
Fill in the details as needed.
Please note:You will need to add the details that you have turned on in the settings (e.g. if you don't have the date picker enabled, you won't be able to select the date).
Tap Save.
The Zapiet - Pickup + Delivery additional details will now be added to that order. You can review the details when you go to cart, before checking out.
Add rates to an order
Requirements
You need to be using Shopify POS Pro to add rates and a shipping address
The generated rates will be the ones you have set up in Zapiet - Pickup + Delivery > Rates. If you need help setting up rates, take a look at our Which version of the rates am I using guide, and follow our rates set up guides:
Tap the Ship all items tile.
Go to cart.
Select an existing shipping address, or add a new one.
Select a rate, or add a custom rate.
You should see the rates depending on the checkout method you've selected. If you have selected shipping when scheduling an order, you should see your shipping rates.
The rate you have selected will now be applied to the order. You can now check out.
View and manage orders
Limitations
You can only change the status of one order at a time—bulk editing is not supported.
You cannot print orders.
You can only filter by one value per section at a time.
You can filter all pending pickup orders for a date, but not all pending pickup and delivery orders for a date.
When editing order details, all date and time slots will show as available in the POS calendar. The rules set up in the settings will not hide any of the slots when editing orders.
Slot limits are not supported. Paid POS orders will count towards your slot limit, but when the slot is full, it will not disable the date in the POS calendar when editing an order.
View and edit orders
Tap the Zapiet - View orders tile.
You can tap on an order to edit that order, or change the status.
We don't support editing orders in bulk.
For additional information on managing your orders, you can check out our order management article.
Scan QR code
Tap the Zapiet - View orders tile.
Tap the Scan button.
Position the QR code in the square.
The order will now open in the app, and you can edit the order or change the order status. If you also have enabled the pickup security code, you will not need to enter the code to change the order status.
Ignore app settings on POS
The Schedule Order tile will follow the restrictions you’ve set up for your locations and delivery options (product availability, delivery or pickup dates, etc).
If you want to schedule an order for any date regardless of your settings, you can ignore app settings on POS.
In Zapiet - Pickup + Delivery, click Settings then Developers.
Enable Ignore app settings on POS and show all available dates and products.
Click Save.
Now all future dates will be available in the widget, regardless of any settings like blackout dates, future date restrictions, product date restrictions etc.
Limitations
Conditional activation is not supported.
Discount codes added in Zapiet - Pickup + Delivery settings will not be applied.
You cannot sort or edit the checkout methods, they will always be displayed as pickup, delivery and shipping.
Viewing pickup locations on a map is not supported.
You can only validate delivery by entering a postal code—Google Maps autocomplete, or entering an address is not supported.
You will still be able to schedule an order for products you have hidden our widget for in Zapiet - Pickup + Delivery > Settings > Developers.
You will need to manually add a customer and the shipping address—we don't support prepopulating addresses.
The shipping address will only be added to the order if you have POS Pro.
You cannot schedule a date for a custom sale.
Last mile delivery providers cannot create rates for POS orders.
It is required to assign a customer to every POS order scheduled with our tile. If you need to create an order without a specific customer, we recommend creating a placeholder customer to use for your POS orders.
You can only change the status of one order at a time—bulk editing is not supported.
You cannot print orders.
You can only filter by one value per section at a time.
You can filter all pending pickup orders for a date, but not all pending pickup and delivery orders for a date.
When editing order details, all date and time slots will show as available in the POS calendar. The rules set up in the settings will not hide any of the slots when editing orders.
Slot limits are not supported. Paid POS orders will count towards your slot limit, but when the slot is full, it will not disable the date in the POS calendar when editing an order.
Shopify POS printer does not support custom liquid variables or attributes which means our attributes cannot show on the receipt printed on POS.
Sending abandoned POS checkout emails is currently not supported, as customers will be redirected to the checkout, without our details added.
If you send the cart through the POS, then Shopify will create a draft order, which you can edit to include the Zapiet - Pickup + Delivery details.
Troubleshooting
If the tiles are not loading or there is a visible error message, make sure that:
Your POS app is updated and using the latest available version.
Your device is updated and using the latest operating system version.
You have deleted and re-added the Zapiet POS tiles to your home screen.
You have deleted and reinstalled the Shopify POS app.
If the tiles are still not loading, contact us on chat and let us know.