When the customer completes their order, the order first goes to Shopify. Our app will then process the order only if it has our attributes in the additional details.
When Zapiet - Pickup + Delivery processes an order, it will:
Bring the order into the Zapiet - Pickup + Delivery Orders tab
Tag the order
Send internal emails that get sent from our app
Update the pickup address in the Shopify order if the customer changed it
Send the order to other integrated services
If the customer bypassed our app, the order will not be processed in Zapiet - Pickup + Delivery. Read more in our Order is not appearing in Zapiet dashboard article.
Orders in Zapiet - Pickup + Delivery
When using Zapiet - Pickup + Delivery, we recommend managing your orders in Zapiet - Pickup + Delivery Orders tab. Learn more in our Order management.
All of your pickup and delivery orders should be showing in Zapiet - Pickup + Delivery. Shipping orders will only be processed if you have the date picker turned on, or are adding shipping tags.
Pickup orders:
Order marked as Ready for Pickup
Security code is sent to the customer
Order marked as Picked up
Order is fulfilled and archived in Shopify
Delivery orders:
Order marked as Ready for delivery
Order marked as Dispatched
Order is fulfilled and archived in Shopify
Order marked as Delivered
Shipping orders:
Order marked as Ready for shipping
Order marked as Dispatched
Order is fulfilled and archived in Shopify
Order marked as Received
Tags in Zapiet - Pickup + Delivery
Zapiet - Pickup + Delivery adds tags to your Shopify order view.
We offer:
Delivery option-specific tags
Date and time tags
Location-specific tags
Learn more in our Pickup order tags, Delivery order tags and Shipping order tags articles.
Internal emails
Learn more about the location-specific notifications we send in our Pickup notifications and Delivery notifications articles.
Correct modified shipping address
If a customer changes the pickup address fields by mistake, we will change the address back to the pickup location after the order has been placed. The setting will need to be turned on in Zapiet - Pickup + Delivery > Settings > Store pickup.
At the moment, Shopify doesn't allow us to modify checkout in any way (unless you're on Shopify Plus). They want to make sure the checkout is as secure as possible for everyone and that code changes to it won't 'break' the checkout process or put customers' personal information at risk.
Integrations
Take a look at our App compatibility article for possible integrations.