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Set dietary labels and allergens

Define allergen and dietary restriction labels, then assign them to products so customers can see them while ordering.

Written by Andy Cargill

Dietary labels and allergens tell customers what is in an item and who it suits. You define the list once, then assign labels to products.

Customers see those labels on the ordering page when they browse or open a product.

Before you begin

  • Add the products you want to label to a menu.

Define allergens and restrictions

  1. In Zapiet Eats, go to Settings > Restrictions and allergens.

  2. In Allergens, click Add allergen or Add another allergen.

  3. Enter a Name, such as Gluten or Nuts, then click Save in the dialog.

  4. In Dietary restrictions, click Add restriction or Add another restriction.

  5. Enter a Name, such as Vegan or Halal, then click Save in the dialog.

  6. Click Save in the page save bar to save the list.

The Add allergen dialog with Sesame entered as an example before clicking Save.

The dialog adds the label to your changes. The page save is required before the new label is available to assign.

Use names customers will recognize. These names appear on the storefront.

Assign labels to products

  1. In Zapiet Eats, go to Settings > Products.

  2. Select the checkbox beside the product or products you want to update.

  3. Click Edit allergens and restrictions.

  4. Select the items in Allergens and Dietary restrictions.

  5. Click Save.

Burrata & Heritage Tomatoes selected with its product photo and the Edit allergens and restrictions action visible.

To update one product while designing a menu:

  1. Go to Menus and open the menu.

  2. Under the product, click Allergens, or the existing allergen label if one is already assigned.

  3. Select the labels in the Allergens and Dietary restrictions tabs.

  4. Click Save in the dialog.

Changes apply to the product everywhere it appears.

Open that product on your ordering page after saving. Check that the names match the ingredients and recipe you actually serve; adding labels to the settings list alone does not assign them to products.

What customers see

Customers see the dietary labels and allergen names on the item when they order. Use this so they can avoid ingredients or find suitable dishes. Do not rely on labels instead of staff knowledge for severe allergies.

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