A location is the physical place you prepare and fulfil orders from. Customers see the location name and address when they choose pick-up, delivery, or dine-in.
After you create a location, enable a service and attach a menu. If you offer pick-up, the location must also exist in Shopify with pick-up turned on.
When you first install Zapiet Eats, it imports eligible Shopify locations that have a street address. Check Locations before adding a new one. If the location is already listed, open it to update its details instead of creating a duplicate.
Before you begin
You can open Locations in Zapiet Eats.
Have the street address, city, country, and postal code ready.
If you offer pick-up, you also need permission to create or edit locations in Shopify.
Add a location
In Zapiet Eats, go to Locations.
If you have no locations, click Create location. Otherwise, click Add location.
In the Add a location window, enter a Location name that customers will recognize.
Select Country/region. The address fields change to match the country you select.
Enter Address and City, then complete the region and postal code fields shown for your country. For example, a United States address uses State and ZIP code.
Click Add a location.
Zapiet Eats creates the location and opens it.
The creation form requires a name, street address and city. Postal code and region requirements depend on the selected country. Use a name that is not already used by another location in your store.
Add phone number and location type
After adding the address, enter the remaining details on the location page.
Stay on the location, or open it from Locations.
Under Address details, add Phone number so customers can contact the location about an order.
Set Location category if you want customers to filter locations by type in the widget.
Click Save.
On the same page, turn on Pick-up, Delivery, or Dine-in, then attach a menu. Click Enable if the service is off, or Manage to edit it.
A location with no menus cannot accept orders from your storefront. Use Create a menu to create a menu and assign it to the location, then configure the services you offer using the related guides below.
Match the location in Shopify for pick-up
Pick-up checkout needs a matching Shopify location.
If you see Turn on pick-up in Shopify, click Enable pick-up in Shopify. Customers may not complete pick-up until Shopify pick-up is on.
If you see Create this location in Shopify, click Create location in Shopify. Customers cannot pick up until the Shopify location exists.
If you see Publish this location in Shopify, click Publish location in Shopify to reactivate the Shopify location and enable pick-up.
Advanced: map coordinates
Zapiet Eats calculates map coordinates from the address. If address lookup fails, Advanced shows Location could not be located.
In Locations, open the location.
Find Advanced on the location page.
Enable Use custom map coordinates.
Enter Latitude and Longitude.
Click Save.
Incorrect coordinates affect delivery distance and map pins. Set them if the pin or delivery distances look wrong.
Delete a location
Deleting a location cannot be undone through Zapiet Eats. It removes the location's menu assignments, availability and blackout settings, and delivery zones and rates. The menus themselves remain available for other locations. Deletion can also remove the linked location in Shopify.
In Locations, open the location.
Click Delete location.
Read the warning in Deleting location.
Click Delete location to confirm, or Cancel to keep the location.
You can also select locations on Locations and delete them in bulk. Review the selected locations carefully before confirming: the same deletion consequences apply to each location.