Orders can show a board instead of a list. Cards sit in columns for New, Preparing, Ready / Out for delivery, and Complete. Use the board when staff need a kitchen-style view of what to cook next.
The list view is still available. Open an order from either view to accept, reject, print, or cancel it.
If you do not see Board view, your account is using list view only.
Before you begin
Place or wait for orders so the board has cards to move.
Staff need permission to manage Orders for the location.
Switch to the board
In Zapiet Eats, go to Orders.
Select a location, or keep All locations.
Click Board view.
Click List view when you want the table back.
Move an order
On a card, use the next action for that service. Typical actions include Mark as ready and Complete. You can also open the order for the full Order details actions, including accept, delay, and reject.
The available action depends on the order's service and current status.
Change board settings
Board settings are saved on this device. Other browsers or devices keep their own settings.
On Orders in Board view, open Settings.
Click Board settings.
Under Order statuses, select the columns to show. Keep at least one status selected.
Under Delivery options, select Pick-up, Delivery, or Dine-in. Keep at least one option selected.
Click Save.
Empty columns show No orders. Declined and cancelled orders are excluded from the board; use List view to find them. Within a column, orders are arranged by when they are due.
What customers see
Customers do not see the board. Status changes can still send the usual customer emails. See Configure notifications.