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Delivery validation: Partial postal code matching

With our delivery validation feature, you can validate if the customer is eligible for delivery. 

Partial postal code matching method checks the postal/zip code that your customers entered in the widget. That postal code will need to match one of the partial postal codes you entered in your location settings.

Use this method if you have a long list of postal codes you deliver to.

Please note that we don't support overlapping postal codes—each of your locations needs to have a unique set of postal codes.

To learn more about other delivery validation methods, take a look at our Delivery validation article.





How does partial postal code matching work?

  1. Enabling partial postal code match method will add a field to the Local delivery section of our widget.   
  2. You will need to enter partial postal codes in the location settings.
  3. Your customers will need to enter their postal code to check if delivery is available.
    • If the postal code is valid, they will be able to proceed.   
    • If the postal code is not valid, they will get an error and not be able to proceed further.  

Examples of partial postal codes

Partial matching is used when you deliver to a lot of postal codes—you can then make them all available with just a few entries within a location.

You can enter any set of numbers/letters within your location's settings. The postal code entered in the widget will be eligible if it starts with the set you've entered. 

  • 902 entered in the location settings would match any postal/zip code customers enters, as long as it begins with 902
    • 90210, 90211, 90212, 902 AAA
  • 1 entered in the location settings would match your customers postal code starting with 1
    • 11, 100, 123456, 1A28
  • SW1 entered in the location settings would match your customers postal code starting with SW1
    • SW1 AAA, SW10 AAA, SW11KGH, SW12

In the last example, if you'd like to deliver to SW1, but not to SW10, we recommend turning on our UK postal code support option.

If your country doesn't use postal codes, you can use our postal code matching method to serve as a city name/district matching method. Take a look at our Delivery validation by city name article for more information.


Enabling partial postal code match

  1. Open the Apps section in your Shopify admin and click Store Pickup + Delivery.          
  2. Within Store Pickup + Delivery, click the Settings tab. 
  3. Click Local delivery
  4. Scroll down to the Distance validation section and locate the Validation field. 
  5. Select Partial postal code match.  
  6. Click Save.       

Adding postal codes to the location

  1. Within Store Pickup + Delivery, click the Locations tab. 
  2. Click the name of the location, e.g. Store 1. 
  3. Under the Local delivery section, click Edit settings
  4. Under the Distance validation field, enter your partial postal codes. Separate them with a comma. 
  5. Click Save.      



Changing the wording in the widget

If you would like to change the wording, you can do so in our Text and design section. 

  1. Within Store Pickup + Delivery, click the Settings tab. 
  2. Click Text and design
  3. Locate the Local delivery settings and change the wording according to your needs.
  4. Click Save.

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