Zapiet - Rates by Distance rates will show for all of your checkout methods if it is added as a carrier directly in Shopify. If you would like the rates to only show for certain checkout methods, you can integrate it with Zapiet - Pickup + Delivery.
Zapiet - Rates by Distance can be used for your delivery and/or shipping rates.
Integration steps will be slightly different, depending on the Zapiet - Pickup + Delivery rates version that you're using:
Requirements
The Carrier Service API is required when using Zapiet - Rates by Distance. You can learn more in our Shopify Carrier API guide.
All products that require shipping must be marked as a physical product in Shopify.
You need to create a delivery location, create rates, select route and address provider and test existing rates before connecting Zapiet - Rates by Distance to Zapiet - Pickup + Delivery.
Zapiet - Pickup + Delivery rates
Our latest rates feature allows merchants to use Zapiet - Pickup + Delivery rates without needing access to Shopify Carrier Service API. Take a look at our Zapiet - Pickup + Delivery rates article for more details.
You will still need the Carrier Service API to use Zapiet - Rates by Distance.
In Zapiet - Rates by Distance, click Settings.
In the Advanced section, tick Enable integration with Zapiet - Pickup + Delivery.
Select the shipping method that Zapiet - Rates by Distance should calculate rates for.
Click Save.
Your delivery rates will be calculated by Zapiet - Rates by Distance through Zapiet - Pickup + Delivery—you can now test them.
Delete delivery rates
If you're only using Zapiet - Rates by Distance for delivery rates, we recommend that you delete any other delivery rates from your Shopify shipping profile, to avoid duplicate rates or other rates in the checkout.
In Shopify Settings, click Shipping and Delivery.
Click on a General shipping profile.
Click ... next to the rate you would like to delete, then click Delete.
Click Save.
Your delivery rates are deleted now, and the only rates generated for delivery will be coming from Zapiet - Rates by Distance.
Disable Zapiet - Rates by Distance rates
If you no longer want Zapiet - Rates by Distance rates to be generated through Zapiet - Pickup + Delivery, you can disable them.
In Zapiet - Rates by Distance, click Settings.
Untick Enable integration with Zapiet - Pickup + Delivery.
Click Save.
Zapiet - Rates by Distance rates will no longer appear when selecting delivery or shipping in our app.
Make sure to add your delivery rates within Zapiet - Pickup + Delivery, so that your customers can check out. You can take a look at our Zapiet - Pickup + Delivery rates article for more information.
Rates with Carrier Service API
Proceed with the steps below if you're using Zapiet - Pickup + Delivery rates with Shopify Carrier Service API. Take a look at our Rates setup guide (with the Carrier Service API) for more details.
Within Zapiet - Rates by Distance, open Settings.
Tick Enable integration with Zapiet - Pickup + Delivery.
Copy the API key, either by copying it or clicking the copy button.
Open Zapiet - Pickup + Delivery and click Rates.
Depending on whether you'd like Zapiet - Rates by Distance to provide rates for delivery or shipping, go to the Delivery or Shipping section and click Advanced Options.
Find Zapiet - Rates by Distance and click Add Carrier.
Paste the API key and tick Enable Zapiet - Rates by Distance rates.
If needed, add handling fees and click Save.
Your Zapiet - Rates by Distance rates should be generated through Zapiet - Pickup + Delivery now—you can now test them.
If you've integrated it in the delivery section, they will show when your customers select delivery in the widget.
If you've integrated it in the shipping section, they will show when your customers select shipping in the widget.
Disable Zapiet - Pickup + Delivery rates with Carrier Service API
If you are only using Zapiet - Rates by Distance rates, we recommend disabling Zapiet - Pickup + Delivery delivery rates, and/or removing any shipping zones in Zapiet - Pickup + Delivery shipping section.
Only Zapiet - Rates by Distance should be added as a carrier within Zapiet - Pickup + Delivery.
Disable Delivery rates
Within Zapiet - Pickup + Delivery, open the Rates tab.
Within the Delivery section, click Disable delivery rates.
Confirm to disable rates.
Click Save.
Your Zapiet - Pickup + Delivery rates are disabled now, and the only rates generated for delivery will be coming from Zapiet - Rates by Distance.
Disable Shipping rates
Within Zapiet - Pickup + Delivery, open the Rates tab.
Within the Shipping section, click Edit next to your shipping zone.
Click Delete zone.
Confirm to delete this shipping zone.
Your Zapiet - Pickup + Delivery shipping rates are deleted now, and the only rates generated for shipping will be coming from Zapiet - Rates by Distance.
Prevent duplicate rates
When your Zapiet - Rates by Distance rates are generated through Zapiet - Pickup + Delivery, we recommend removing Zapiet - Rates by Distance as a carrier from Shopify shipping and delivery settings.
Go to Shopify Settings and then Shipping and delivery.
Click Manage.
Delete Zapiet - Rates by Distance as a carrier if it's added in your domestic shipping zone.
Click Save.
Only Zapiet - Pickup + Delivery should be added as a carrier under your domestic shipping zone. This way our app can control which rates to show at checkout, depending on the checkout method selected in our widget.
Disable Zapiet - Rates by Distance rates with Carrier Service API
If you no longer want Zapiet - Rates by Distance rates to be generated through Zapiet - Pickup + Delivery, you can disable them.
Within Zapiet - Pickup + Delivery, go to the Rates tab.
Depending on where you've integrated it, find Zapiet - Rates by Distance under the delivery and/or shipping section.
Click Edit.
Untick Enable Zapiet - Rates by Distance rates, then click Save.
Zapiet - Rates by Distance rates will no longer appear when selecting delivery or shipping in our app.
Make sure to add your delivery and shipping rates within our app or Shopify, so that your customers can check out. You can take a look at our Rates setup guide for more information.
Troubleshooting
If you're not seeing Zapiet - Rates by Distance rates:
Check if the correct API key is added
Follow the Testing Zapiet - Rates by Distance guide and check that each step has been completed
Contact our support team at [email protected]