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How to upsell a gift card?

How to upsell a gift card?

Ideal for florists or other businesses that offer gifts

Jelizaveta avatar
Written by Jelizaveta
Updated this week

Zapiet - Product Options can be a powerful tool to upsell your products and improve your average order value. You can easily offer your customers the option to personalize their order to make it more special for their loved ones.

In this tutorial, we will show you how you can easily upsell a gift card and allow your customers to add a text message.


Upsell a gift card

  1. Click Option groups, then Create option group.

  2. Add an Option group name, this will not be visible to your customers.

  3. Select whether you want to apply this gift card to all products or only the specific ones.

  4. Click Create options. Now, we will show you how to create options for a gift card.

  5. Click Create a new option, then Next to continue.

  6. Select a suitable option type. We will select Radio buttons.

  7. Add an Option name and Option values. We will add options so customers can choose between a birthday card, anniversary card or Valentine's Day card.

  8. You can add pricing add-ons for gift card options.

  9. Click Create.

  10. Click Save.


Add a text message

  1. Click Edit options. Now, we will show you how to create an option for a text message.

  2. Click Create a new option, then Next to continue.

  3. Select Text field.

  4. Add Option name and additional notes as a tooltip or help text, if needed.

  5. You can add a Placeholder text which will be visible as a suggestion for all the customers.

  6. You can also add a Character limit.

  7. Click Create.


Add conditional activation

We can use conditional activation to hide the text message field until customers choose their card type.

  1. On the option group page, open the text message option.

  2. Click Enable conditional activation.

  3. Set the conditional activations rules according to our example.

    Show this option is any of the following match:

    Would you like to add a gift card? contains Birthday card

    Would you like to add a gift card? contains Anniversary card

    Would you like to add a gift card? contains Valentine's Day card

  4. Click Save.

This is how it would look on the product page:

If you need any help setting up your options, feel free to reach out on chat — we’re happy to help!

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