What is preparation time?

More often than not, you'll require time to prepare an order before your customers can collect. You can specify how much time you required using our preparation time feature. Follow the guide below to learn how to use it.

Configuring pickup preparation times

  1. Edit your pickup Location by clicking its name

  2. Find the Preparation time section and click Enabled
    Note you must have the pickup date picker enabled to use the preparation time settings

  3. In the example below customers must allow 2 hours before picking up their order

Same day pickup cut-off time

You can easily add a cutoff time for same day pickup by following the instructions below.

  1. Click Add a cutoff time

  2. Set your same-day cut off time by modifying the Orders placed after value. In this example, if a customer orders after 2 pm the earliest they can pick up is tomorrow.

  3. Set the minimum notice value. If you want to offer next day pickups after 2 pm set the value to 1 day.

  4. Click Save

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