After you have enabled Zapiet - Rates by Zip Code, we recommend checking the rates generated at checkout.
Requirements
All non-digital products need to be marked as a physical product in Shopify.
You need to create a delivery zone, create rates and enable Zapiet - Rates by Zip Code before you can test.
Testing price-based rates
Go to your online store, add an item to your cart and go to check out.
Enter an email, delivery address and a valid zip code.
Zapiet - Rates by Zip Code will find a zone that has that postal/zip code, and use it's rate settings to show you a rate.
In create rates for a delivery zone article, we've set up a Local delivery rate of £4.99 for orders under £30.
We've also set up Free delivery rate, for orders over £30.
Repeat testing for all price ranges that you've added to Zapiet - Rates by Zip Code.
Testing weight-based rates
Go to your online store, add an item to your cart and go to check out.
Enter an email, delivery address and a valid zip code.
Zapiet - Rates by Zip Code will find a zone that has that postal/zip code, and use its rate settings to show you a rate.
In create rates for a delivery zone article, we've set up a Local delivery rate of £9.99 for orders under 5 kg.
We've also set up Free delivery rate, for orders over 5 kg.
Repeat testing for all weight ranges that you've added to Zapiet - Rates by Zip Code.
Troubleshooting
If you didn't get the rate you were expecting, please double-check your rate settings first.
Test the rates in an Incognito tab.
Shopify uses cache and displays the old rate if the same products and customer information (name, address) are used in the checkout.
Check if Zapiet - Rates by Zip Code is enabled in Zapiet - Rates by Zip Code > Settings.
All non-digital products need to be marked as a physical product in Shopify.
Make sure that you're testing with a valid postcode that was added to the Zapiet - Rates by Zip Code delivery zone.
If you're testing weight-based rates, make sure you added weight to your products in Shopify.
If you've set both price-based and weight-based rates, both rates will appear at the checkout.
If there are no rates in the Shopify shipping profile after saving your rates in Zapiet - Rates by Zip Code, check the Delivery customizations section in Shopify Settings > Shipping and delivery.
If Zapiet - Rates by Zip Code is not added as a delivery customization, please reach out to us on chat, and we would be happy to add it for you!
If you're still not seeing the correct rate after checking your settings, let us know the details on chat, and we’ll be happy to help!