Fallback rates act as a failsafe way of allowing your customers to complete their checkout. When activated should a customer bypass our widget, or there be a compatibility issue with a third party sales channel or app, your fallback rates will always be returned.
- Within Store Pickup + Delivery click Rates
- Scroll to the bottom of the page and click Enable next to Fallback rates
- If you offer nationwide shipping select Shipping from the list. Alternatively if you only offer pickup/delivery select your preferred option.
- Click Save