How to enable fallback rates

Fallback rates act as a failsafe way of allowing your customers to complete their checkout. When activated should a customer bypass our widget, or there be a compatibility issue with a third party sales channel or app, your fallback rates will always be returned. 

  1. Within Store Pickup + Delivery click Rates
  2. Scroll to the bottom of the page and click Enable next to Fallback rates
  3. If you offer nationwide shipping select Shipping from the list. Alternatively if you only offer pickup/delivery select your preferred option.
  4. Click Save
Andrew is the author of this solution article.

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