Product based preparation time

If you have some products that require more preparation time then others then you've come to the right place! Our "Preparation time per product" feature is going to change your world! 

Polite notice: This feature is only available on our Pro plan

Store Pickup

Edit your pickup location and ensure that you have added all of your pickup products to the location. 

Next hover over the product you wish to add more preparation time to, and click the Prep time button.

Within the popup that appears click Enable custom preparation time

Then enter the preparation time this item needs

Click Save to close the popup window 

Once you've completed making all of your changes click Save at the top of the screen to commit your changes. 

Local Delivery

The instructions for delivery are identical to pickups. Just scroll further down the edit location page until you see Product availability within the Local Delivery section. 


  1. Currently this feature does not work with multi-location inventory. We are working on adding compatibility for this in the near future.  
  2. You must be specifically stating which products are available at your locations using our specific products feature.
  3. This feature is not currently available for our Shipping Calendar. 
  4. You must have Preparation time enabled
Andrew is the author of this solution article.

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