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Incident: Degraded Dashboard Performance [RESOLVED]

Date: Tuesday 13th November
Time: 4:00PM GMT - 11:00AM EST - 8:00AM PST

Service level has returned to normal.

🔶Date: Tuesday 13th November
Time: 7:45AM GMT - 2:45AM EST - 11:45PM PST (-1)

We have isolated the issue and are currently monitoring a deployed update that should return service to normal.

🔴Date: Monday 12th November
Time: 11:45PM GMT - 6:45PM EST - 3:45PM PST

Apologies! It looks like we're not looking our best right now! We're currently investigating an issue with the Store Pickup + Delivery order dashboard that may result in orders not appearing or duplicates showing.

This is an admin panel only issue and customers placing orders on your store will not be affected. We are working hard to resolve this as fast as possible!

Until we have a fix in place, we suggest that your view you orders via Shopify's regular order dashboard.

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